Retail & Consumer Happenings – Jan 19, 2025

Here are the recent happenings in the Retail and Consumer Tech world as of Jan 19, 2025:

Costco Workers Authorize Nationwide Strike

Members of the Teamsters union, representing over 18,000 Costco employees across the United States, have overwhelmingly voted to authorize a nationwide strike. This decision comes as negotiations for a new contract approach the January 31 deadline. According to Reuters, 85% of the union members supported the strike authorization, highlighting dissatisfaction with the current pace and substance of negotiations. Teamsters General President Sean O’Brien emphasized that Costco executives have less than two weeks to reach a satisfactory agreement, stating, “It’s time for Costco to get serious and engage in meaningful negotiations.” 

Wayfair and Google Cloud Expand AI Partnership

In a significant move to enhance its online retail capabilities, Wayfair has announced an expanded partnership with Google Cloud. This collaboration aims to enrich Wayfair’s product catalog using Google’s advanced Gemini models on Vertex AI. Additionally, Wayfair plans to deploy Google Workspace to thousands of its employees worldwide to improve collaboration and operational efficiency. Fiona Tan, Chief Technology Officer at Wayfair, stated, “At Wayfair, we believe gen AI is the key to unlocking the next generation of retail experiences.” 

Robust U.S. Consumer Spending Marks Strong Start to 2025

As 2025 begins, U.S. consumers continue to demonstrate financial resilience, driving economic growth through robust spending. Despite challenges such as diminished savings and higher borrowing costs, households have maintained strong expenditure levels. Bank of America’s data indicates a 2.2% year-over-year increase in December’s credit and debit card spending, contributing to a projected 2.5% GDP growth. This spending is significantly fueled by wage growth, particularly among higher-income workers. However, future economic stability is contingent on sustained wage growth, as savings rates have fallen to 4.4% and borrowing has increased. 

Target Reports Strong Holiday Sales and Leadership Changes

Target Corporation has reported a 2.8% increase in total sales during the November and December 2024 holiday season, surpassing initial expectations. This growth is attributed to a 2% rise in comparable sales and record-breaking figures during Black Friday and Cyber Monday events. Despite the sales boost, the company’s overall profit forecast remains unchanged, indicating the significant role of discounts in driving sales. Additionally, Target announced key leadership changes, with several senior officials retiring and new appointments being made to position the company for continued success in 2025 and beyond. 

Retail Analytics Market Poised for Significant Growth

The global retail analytics market is experiencing remarkable growth, driven by the increasing demand for data-driven decision-making and personalized customer experiences. According to a report by Business Research Insights, the market size is projected to grow from USD 8.75 billion in 2024 to USD 31.08 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 17.2% during the forecast period. This expansion is attributed to the integration of advanced technologies such as artificial intelligence (AI) and machine learning (ML) in retail operations, enabling retailers to optimize supply chains, enhance customer engagement, and drive revenue growth.

Brought to you in collaboration by the teams at EVOA Digital, CPG Cloud Partners, and Red Stapler. This article was initiated using AI technology provided by Apple and OpenAI. Contact us to learn more!